In Intercam Banco S.A. Institución de Banca Múltiple, We have a dedicated Customer Service Unit that aims to deal with inquiries and complaints, if any, to formulate our customers. Data in this unit are:
Paseo de las Palmas Avenue 1005 1st floor,
Lomas de Chapultepec, Miguel Hidalgo
ZIP Code 11000, Mexico City
Service hours: 9:00 AM to 5:30 PM
Phone: 55 55 33 33 34 Ext. 3308
direct telephone line: 55 50 33 33 08
Mail: une@intercam.com.mx
Webpage: intercam.com.mx
CONDUSEF, which is domiciled in Insurgentes Sur 762, Del Valle, Benito Juárez, Zip Code 03100. Mexico City, mail:asesoria@condusef.gob.mx
Phone: 55 53 400 999
CONDUSEF: The National Commission for Protection of Users of Financial Services (Condusef) is a government agency of the Mexican government that works as an advocate for users of any type of financial service in Mexico.